About Us
For more than 25 years, Burk I.T. and its talented team of engineers, account managers, and administrative staff have brought to bear a combination of technical expertise and business acumen to add value to our clients and their businesses and organizations. Owned and led by experienced IT professionals, Burk I.T. has defined a clear mission statement that directs and shapes every aspect of our organization - to create trusted relationships with our clients while providing practical, secure I.T. results.
At the heart of all of our IT managed services is a dedication to the principle of proactive IT support and project management. Burk I.T. strives to detect and resolve I.T. related issues before those issues can affect our clients and their bottom lines. Our support methodologies and managed services packages are designed to reduce and/or eliminate system and network downtime along with all the costs and penalties associated with lost productivity.
1996
Founded as Client First Services.
2003
Burk Consulting is incorporated.
2009
Moved to second location.
2011
Moved to current location.
2013
Became Burk I.T.
2015
Shifted focus to dedicated Managed Services.
To Create Trusted Relationships while Providing Practical, Secure IT Results
1
We Specialize In Cyber Security
We are the ONLY Managed Services Provider in the area with a Certified Information Systems Security Professional on staff. Our dedicated security professionals stay abreast of the current trends to make sure your systems stay as secure as possible. Security is the core of our offering and not something we add on.
2
Proactive
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
3
We LOVE Documentation
Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. It's not even a question for us: all requests are documented, diagrams of your network are created and your passwords are stored in a secure, encrypted location.
4
Experience
We have a deep bench of engineers on staff with diverse and specialized areas of expertise. Our engineers hold certifications in a variety of disciplines and from a variety of vendors and organizations. We provide our engineers with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
5
Committed To Quality
We don't pursue every company that needs computer support. We choose only clients that share in our values. Serving a company's IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences - we simply don't pursue the opportunity.
6
Flat Fee IT
Predictable Flat Monthly IT Support - Removing budget surprises. No setup fees. No long-term contracts. No hidden termination fees.
7
All Your IT Needs Under One Roof
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
8
Reputable
Burk I.T. has been in business since 1996, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who, year after year, put their trust in us.
9
No Geek Speak
You deserve to have your questions answered in plain English. Our engineers will clearly explain what is happening so you understand.
10
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
2017
New mission statement adopted:
Why Choose Us?
Let’s be honest - there are lots of IT support options in our region today, so what makes us different? First and foremost, Burk I.T. is dedicated to providing practical, secure managed services to our clients. We do NOT sell block hours and we do NOT wait for things to fail before we respond to a problem. We build strong partnerships with our clients to ensure secure, reliable IT environments.
As A Client Of Burk I.T., Here's What To Expect:
Our engineers and support teams succeed by drawing on years of experience and expertise, and by partnering with industry-leading technology firms such as Fortinet, Cisco Systems, Datto, and Microsoft.
In fact, our specialists hold certifications in a variety of disciplines and from a variety of vendors and organizations, including:
