Testimonials

Working with Burk IT has been an absolute pleasure.  Burk IT pursued us for a year before I finally switched to them.  From the very beginning they demonstrated a deep understanding of our unique requirements and challenges.  Their expertise and outstanding service sets them apart from the rest. 

Burk IT seamlessly integrated their solutions into our existing infrastructure and there were no issues as we made the change from our previous IT to Burk IT.

Their team’s professionalism, prompt response, and willingness to go the extra mile have made them a trusted partner for all our IT needs.  Burks ongoing support is invaluable and our staff members are allowed to call and ask questions anytime.  They are ready to assist us, addressing our concerns promptly and effectively.

 
Burk IT staff is very friendly and it is obvious that they care about Mountain Region Speech & Hearing and our success.

Burk IT is exactly what we hoped for when we decided to search for an IT partner who understands the complexity of our business and can meet our needs with outstanding customer service. We have absolute confidence that our hardware/software is protected, within compliance, and optimized to our specific needs.

What separates Burk IT from the rest is their responsiveness to any issues that impact our operations. It’s great to have the right IT protection, but it’s a truly valuable partnership when they respond as quickly as they do in such a professional manner.

They collaborate with us on every IT need, whether small or large and always explain things clearly and concisely. Their (Quarterly Business Review) QBR is insightful and reinforces their commitment to be a partner and not just a service provider.

One of the concerns we had when considering switching to Burk I.T. was response time. Our IT function was in house, so the thought of getting IT help from someone two hours away seemed inefficient and inconvenient. But after considering the cost of internal IT and the trouble of finding qualified IT employees, we decided we would give Burk I.T. a chance.

The move has worked out better than expected. Before Burk, we often found it difficult to locate our IT guys (two), they may be at lunch, on vacation, or busy traveling between branches. Now, with Burk, a qualified technician is always available. The staff is knowledgeable and can easily correct issues, often times accessing my computer through VPN for a quick resolution.

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We are very pleased with Burk I.T.

We have tremendously enjoyed and benefitted from our relationship with Burk I.T. The various members of their team bring different skill sets and abilities which would be difficult to find in one person. From dealing with telecom spends to evaluating network performance to writing detailed policies, these people are experts. And, they are the nicest people to work with!

Everything runs very smooth the majority of the time. When it doesn’t Burk IT always resolve our issues in a very timely manner! Burk is the best!!

Burk I.T. provides peace of mind that our IT needs will be met and that our company data is as safe as possible. If you want EXCELLENT IT service in a timely fashion and a firm that is proactive in implementing updates and staying abreast of possible threats to your system, call Burk I.T.!

The team at Burk I.T. has always been ready to serve us for all of our daily computer issues. We have relied upon the quick response of the help desk IT staff for all of our computer needs over the years. Burk is truly just a quick phone call away to getting problems fixed, without any loss of productive business time.

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I just cannot thank Burk I.T. enough for the professional and friendly support in ensuring my department is up and running!

The people of Burk I.T. have been the biggest benefit for us. A familiar face and family feel are priceless when you have something bad happen. The family atmosphere is hard for others to compare to. You don’t often get to deal with a company that treats you like part of their family.

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If you’re going to hire an IT team, take an hour and go personally visit Burk I.T. Go sit and talk to the staff and employees. These folks are as honest and professional as you will ever find.

We’re a small medical practice that is NOT tech savvy – which is why we love working with Burk IT. They make IT easy for us. No matter what the issue, they’re there to help and never talk over my head or make me feel foolish for asking them questions. Their response time to our requests for help is fantastic and we can depend on them to consistently address any problem that arises, which is why we’ve been a loyal client for over 15 years.

The benefits of working with Burk I.T. are their professional service, personal interactions, quick response times and high-level expertise in multiple IT disciplines. Burk I.T. cares about the relationship and working with them is a true partnership and not just another client relationship. Burk I.T. provides value added opinions and options while walking us through every step of whatever process we undertake. Since moving to Burk’s Managed Services Program our IT department has reached higher levels of security and functionality as well as reducing costs and running more efficiently!

Burk IT is an excellent IT company to partner with. Their staff is knowledgeable and their professionalism towards taking care of their customer is unmatched!

Burk I.T. has provided outstanding IT services

to Blue Ridge Dental Group. Their friendly and approachable partnership has made collaborating with their team a pleasure. We appreciate their efficiency in managing all our IT needs, ensuring that our systems run smoothly, and allowing us to concentrate on delivering top-notch dental care to our patients.

Their dependability has been a true asset to our practice, and we are thrilled to have them as our IT management partners. The seamless IT functioning of our operations is, in no small part, due to their expertise and dedication. Burk has become an essential part of our success!

Our agency has been with Burk IT for over 6 years. As a 911 center we operate 24/7 and it is crucial our computers always run efficiently. Their knowledgeable and friendly staff have helped us out of critical situations many times, night and day, without thought. They handle our computer security and monitoring, networking, internet, software and hardware issues, and more. They take time to help our employees solve major and minor issues, either in person or online. Working with Burk IT gives us the peace of mind we need for our business.