Services
The One Solution for All Your Company's IT Needs

Our Services
The One Solution for All Your Company's IT Needs
Comprehensive IT Support
Our comprehensive IT support solution includes a range of services to ensure the smooth operation of our clients' IT infrastructure. This includes an 8am to 5pm dedicated phoneline for IT support, where our team of IT professionals are available during business hours to assist with any issues or questions related to desktops, laptops, and other devices. This support can range from hardware troubleshooting to software updates and patches. We always answer our phones live, and guarantee a 30-minute response time, so no issue persists for too long.
Cybersecurity
Cybersecurity is a critical issue today, and a primary focus of Burk I.T. With the rise of the internet and the prevalence of connected devices, along with the increasing reliance on technology in our personal and professional lives, there are more opportunities than ever for cybercriminals to gain unauthorized access to sensitive information, steal identities, and cause other types of harm.
Network Monitoring
Network monitoring is a critical component of modern IT services, as it provides a proactive approach to maintaining an organization's network infrastructure. With our network monitoring tools, we continuously monitor the network for potential issues, such as bottlenecks, hardware failures, security breaches, and other problems that can impact the performance and reliability of the network.
IT Consulting
We strive to offer competent, compassionate IT consulting to every business we work with. This is incredibly valuable for individuals and organizations looking to navigate the complex world of technology. The value of this type of consulting comes from the expertise and guidance we can provide, as well as our ability to understand and empathize with the needs and challenges of our clients.
Unified Communications
Unified Communications (UC) is a service that integrates various communication channels into a single platform, making it easier for businesses to manage their communication needs. UC includes Voice over Internet Protocol (VoIP) which is a technology that enables voice calls over the internet rather than traditional phone lines.
Web/Brand Design
We now offer web/brand design, referring to the process of creating a website and other digital assets that reflect a brand or company's visual identity, tone, and messaging. This involves creating an aesthetically pleasing design that is also functional, user-friendly, and optimized for search engines.