Services

Managed IT Services

Managed IT services refers to the outsourcing of an organization's IT needs to a third-party provider like us, who takes responsibility for the ongoing management and maintenance of the organization's technology infrastructure.
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Comprehensive IT Support

Our comprehensive IT support solution includes a range of services to ensure the smooth operation of our clients' IT infrastructure. This includes an 8am to 5pm dedicated phoneline for IT support, where our team of IT professionals are available during business hours to assist with any issues or questions related to desktops, laptops, and other devices. This support can range from hardware troubleshooting to software updates and patches. We always answer our phones live, and guarantee a 30-minute response time, so no issue persists for too long.

Cybersecurity

Cybersecurity is a critical issue today, and a primary focus of Burk I.T. With the rise of the internet and the prevalence of connected devices, along with the increasing reliance on technology in our personal and professional lives, there are more opportunities than ever for cybercriminals to gain unauthorized access to sensitive information, steal identities, and cause other types of harm.

Network Monitoring

Network monitoring is a critical component of modern IT services, as it provides a proactive approach to maintaining an organization's network infrastructure. With our network monitoring tools, we continuously monitor the network for potential issues, such as bottlenecks, hardware failures, security breaches, and other problems that can impact the performance and reliability of the network.

IT Consulting

We strive to offer competent, compassionate IT consulting to every business we work with. This is incredibly valuable for individuals and organizations looking to navigate the complex world of technology. The value of this type of consulting comes from the expertise and guidance we can provide, as well as our ability to understand and empathize with the needs and challenges of our clients.

Backup & Disaster Recovery

Backups and disaster recovery are crucial components of any IT system, as they help to protect against data loss and downtime in the event of unexpected events or disasters. As a result, backups and disaster recovery are core aspects of our offerings at Burk I.T.

IT Projects

IT projects such as rollouts and conversions are another area where we can help our clients implement new IT systems or upgrade existing ones. Rollouts and conversions involve the deployment of new hardware, software, or infrastructure across an organization, often on a large scale.

Unified Communications

Unified Communications (UC) is a service that integrates various communication channels into a single platform, making it easier for businesses to manage their communication needs. UC includes Voice over Internet Protocol (VoIP) which is a technology that enables voice calls over the internet rather than traditional phone lines.

Web/Brand Design

We now offer web/brand design, referring to the process of creating a website and other digital assets that reflect a brand or company's visual identity, tone, and messaging. This involves creating an aesthetically pleasing design that is also functional, user-friendly, and optimized for search engines.