Attention Tri-Cities Business Owners:

Is Your Current Computer Guy Cutting Corners, Overcharging You, And NOT Protecting And Securing Your Computer Network As Well As They Should?

Give us a call and let us show you what fast, friendly and highly responsive outsourced IT services should be for your business: 423.578.8000

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423-578-8000

Managed IT Services for Kingsport

Managed Services

Our most comprehensive technical support offering monitors and maintains all aspects of your I.T. infrastructure proactively to ensure peak performance for a flat monthly fee.

Cyber Security for Kingsport

Cyber Security

Burk I.T.’s expert computer network defense schemes will keep your data safely backed up and fully protected by advanced anti-malware and intrusion-detection tools.

VoIP Phone Solutions for Kingsport

Disaster Recovery Planning

Failing to adequately prepare for a disaster could leave you vulnerable to losing everything you’ve worked so hard for. We get you back on your feet quickly.

VoIP Phone Solutions for Kingsport

IT Project Management

Whatever the nature of your IT project, you can count on Burk I.T. Consulting to produce a customized plan and take you from implementation to the results you need.

Why Choose Us?

Technology can work in one of two ways: it can give rise to a more profitable, efficient and successful organization, or it can exhaust your resources and be a big hassle. For this reason, countless companies rely on us for the installation and support of the technology that powers their businesses.

As a customer of Burk I.T. Consulting, you can expect us to:

1. We Specialize in Cyber Security

We are the ONLY Managed Services Provider in the area with a Certified Information Systems Security Professional on staff. Our dedicated security professionals stay abreast of the current trends to make sure your systems stay as secure as possible. Security is the core of our offering and not something we add on.

2. We LOVE documentation

Proper documentation of your network is critical for fast resolution of problems and to get projects done right the first time. It's not even a question for us: all requests are documented, diagrams of your network are created and your passwords are stored in a secure, encrypted location.

3. Experience

We have a deep bench of engineers on staff with diverse and specialized areas of expertise. Our engineers hold certifications in a variety of disciplines and from a variety of vendors and organizations. We provide our engineers with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!

4. Committed to Quality

We don't pursue every company that needs computer support. We choose only clients that share in our values. Serving a company's IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences - we simply don't pursue the opportunity.

5. Flat Fee IT

Predictable Flat Monthly IT Support - Removing budget surprises. No setup fees. No long-term contracts. No hidden termination fees.

6. All Your IT Needs Under One Roof

We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

7. Proactive

Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

8. Reputable

Burk I.T. Consulting has been in business since 1996, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us

9. No geek speak

You deserve to have your questions answered in plain English. Our engineers will clearly explain what is happening so you understand.

10. 100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

See what other business owners are saying about us...

FAMILY FEEL AND FAMILIAR FACES ARE PRICELESS…

The people of Burk I.T. have been the biggest benefit for us. A familiar face and family feel are priceless when you have something bad happen. The family atmosphere is hard for others to compare to. You don’t often get to deal with a company that treats you like part of their family.

If you’re going to hire an IT team, take an hour and go personally visit Burk I.T. Go sit and talk to the staff and employees. These folks are as honest and professional as you will ever find.

Matt Lewis,
Vice President of Information Systems, Citizens Bank

Instead of thinking we might be less efficient by out sourcing our IT function, with Burk IT, we have become much more efficient!

One of the concerns we had when considering switching to Burk IT was response time. Our IT function was in house, so the thought of getting IT help from someone two hours away seemed inefficient and inconvenient. But after considering the cost of internal IT and the trouble of finding qualified IT employees, we decided we would give Burk IT a chance. The move has worked out better than expected. Before Burk, we often found it difficult to locate our IT guys (two), they may be at lunch, on vacation, or busy traveling between branches. Now, with Burk, a qualified technician is always available. The staff is knowledgeable and can easily correct issues, often times accessing my computer through VPN for a quick resolution. We are very pleased with Burk IT.

Rob Barger,
President and CEO, First Century Bank

Loyal Customer Since 1999 – With No Reason To Consider Another It Firm!

The willingness to understand our business and goals is the biggest benefit of working with Burk I.T. If you’re looking for an IT firm that will work with you or third-party vendors to make sure everything is planned out, explained and implemented, I recommend that you call Burk I.T.! Their staff is knowledgeable and have wide-ranging expertise in the IT industry. Not only will they fix or implement, they’ll teach you along the way.

Scott Barnard,
Network Systems Manager, Stowers Machinery Corporation

Not ready to call us just yet?

No problem, we encourage small-business owners to take their time before signing up with a new IT Services provider. In the meantime, Burk I.T.’s recent security report contains unique insights into the state of cybercrime in Tennessee and how businesses can stay protected, which might be helpful as you’re making your decision.

“The Top 10 Ways Hackers Get Around Your Firewall And Anti-Virus To Rob You Blind” details a scenario where a small business just like yours falls victim to hackers because it wasn’t properly protected. But it’s not all doom and gloom -- the report outlines the critical steps you need to take to stay safe, and it’s available today, totally FREE!

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Download This Report Instantly!






About Us

Burk I.T. Consulting offers clients something unique to our industry -- a combination of technical expertise and business acumen that boosts businesses’ bottom lines. So for organizations throughout Tennessee -- especially the Tri-cities area of Kingsport, Bristol, and Johnson City -- we’re the prime choice for fast, effective, and financially-sound technical support services.

Our experienced certified engineers provide solutions that not only fix technical issues, but resolve larger “big picture” business challenges. This strategic approach to I.T. enables our clients to save money -- or even make money -- off of their technology investments. And what could be better than an I.T. infrastructure that facilitates better processes, improves productivity, and increases the amount of time your teams are able to work?

The bottom line for Burk I.T.’s clients is this: We understand what it takes to be successful, and we’re committed to making it happen.

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