A Good Place to Live...
...and do business. Burk I.T. has been serving Northeast Tennessee and Southwest Virginia since 1996, providing reliable Managed IT Services, cybersecurity, cloud solutions, and rapid support desk response for businesses in Bristol and across the Tri-Cities.
Whether you’re a growing small business or a large, multi-location organization, we help keep your technology secure, efficient, and aligned with your goals.
Proudly Supporting Bristol & Tri-Cities Businesses
Bristol is home to a diverse, hardworking business community—from healthcare, manufacturing, and financial services to professional offices, education, and nonprofits. We understand the challenges local organizations face because we work alongside them every day. Our team delivers practical, business-focused IT guidance backed by real expertise—not generic, one-size-fits-all support.
We pair local accessibility with enterprise-level capability, helping Bristol businesses:
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Improve productivity and efficiency
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Reduce risk and strengthen cybersecurity
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Control IT costs with predictable pricing
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Eliminate recurring tech frustrations
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Plan strategically for the future
We’re committed to long-term partnerships, not just fixing issues when things break. When you work with Burk I.T., you get a dependable technology partner invested in your success.
Managed IT Services
When something breaks or you need help fast, you don’t want to wait. Our team provides friendly, prompt support to get you back up and running quickly. Many issues can be fixed remotely, but when onsite assistance is needed, we’re close by and ready to step in.
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Fast response times
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Remote troubleshooting
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Onsite support when needed
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Clear communication without technical jargon; no "geek speak"
You’ll always know what’s happening and why.
Responsive Support Desk & Onsite IT Support
Cyber threats are increasing, and no business—large or small—is immune. We help Bristol organizations strengthen their defenses, protect sensitive data, and reduce risk. Our cybersecurity services are built to help safeguard your network, systems, and people.
Depending on your needs, your cybersecurity strategy may include:
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Advanced threat protection
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Endpoint and network security
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Email protection and anti-phishing
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Security awareness training for employees
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Compliance guidance where applicable
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Incident response preparedness
Security isn’t an add-on anymore—it’s essential. We’ll help ensure your business is protected.
Cybersecurity Protection
Modern businesses rely heavily on cloud tools and collaboration platforms. We help you get the most out of them. Whether you’re migrating to Microsoft 365, optimizing your environment, or looking to improve remote work capabilities, we’ll help design solutions that fit your workflows and support your growth.
Benefits include:
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Secure, flexible access from anywhere
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Reduced infrastructure strain
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Better collaboration
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More efficient workflows
Cloud Solutions & Microsoft 365 Support
Your data is one of your most valuable assets, and protecting it requires more than basic backups. As a Datto partner (part of the Kaseya ecosystem), Burk I.T. provides proven, enterprise-grade backup and disaster recovery solutions to help ensure your data stays protected no matter what happens.
From accidental deletion to cyber incidents and unexpected disruptions, we help Bristol businesses implement reliable data protection strategies that support business continuity and minimize downtime.
That means:
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Automated, secure backups
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Protection against data loss and ransomware
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Business continuity planning
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Faster, more reliable recovery times
Data Backup & Disaster Recovery
Why Bristol Businesses Choose Burk I.T.
There are lots of IT companies, but not all partners are the same. Bristol businesses trust Burk I.T. because we focus on relationships, reliability, and real business results.
Local Presence & Accessibility
We’re part of the community we serve. When you need help, you’re not calling a faceless national provider—you’re working with real people nearby who understand your environment.
Security-First Mindset
Every solution we design prioritizes protection, resilience, and risk reduction.
Strategic IT Guidance
We don’t just fix technical problems—we help you plan for growth, efficiency, and long-term stability.
Clear Communication
No confusing tech-speak. Just straightforward explanations and honest recommendations.
A Partnership Approach
We measure our success by your success. Our goal is to become an extension of your team.
Burk IT is exactly what we hoped for when we decided to search for an IT partner who understands the complexity of our business and can meet our needs with outstanding customer service. We have absolute confidence that our hardware/software is protected, within compliance, and optimized to our specific needs.
What separates Burk IT from the rest is their responsiveness to any issues that impact our operations. It’s great to have the right IT protection, but it’s a truly valuable partnership when they respond as quickly as they do in such a professional manner.
They collaborate with us on every IT need, whether small or large and always explain things clearly and concisely. Their (Quarterly Business Review) QBR is insightful and reinforces their commitment to be a partner and not just a service provider.
Lacey Plummer
Practice Administrator
Associated Oral & Implant Surgeons
The team at Burk I.T. has always been ready to serve us for all of our daily computer issues. We have relied upon the quick response of the help desk IT staff for all of our computer needs over the years. Burk is truly just a quick phone call away to getting problems fixed, without any loss of productive business time.
I just cannot thank Burk I.T. enough for the professional and friendly support in ensuring my department is up and running!
Ambre Torbett
Director of Planning and Codes
Sullivan County Government
The people of Burk I.T. have been the biggest benefit for us. A familiar face and family feel are priceless when you have something bad happen. The family atmosphere is hard for others to compare to. You don’t often get to deal with a company that treats you like part of their family.
If you’re going to hire an IT team, take an hour and go personally visit Burk I.T. Go sit and talk to the staff and employees. These folks are as honest and professional as you will ever find.
Matt Lewis
Vice President of Information Systems
Citizens Bank
Ready for Better IT Support in Bristol?
Whether you’re seeking a fully managed IT partner, project support, stronger cybersecurity, or simply a fresh opinion about your current technology setup, we’d love to talk.
Get in touch with us today to schedule a conversation or request a free consultation. Let’s explore how Burk I.T. can help your Bristol business work smarter, stay secure, and move forward with confidence.