Gray | Burk I.T.

IT Support for Communities of Every Size

Burk I.T. provides reliable, proactive managed IT services, cybersecurity, cloud solutions, and responsive IT support for businesses and organizations in Gray, Tennessee. As a trusted IT provider serving communities throughout the Tri-Cities, we help Gray organizations keep their technology secure, efficient, and aligned with their business goals.

If your business is located in Gray and you’re evaluating IT support options—or simply want a more proactive, responsive technology partner—Burk I.T. offers a strong local alternative backed by proven experience across the region.

Local IT Support for Gray & the Tri-Cities

Gray may sit between Johnson City and Kingsport, but it has a business community of its own—medical practices, professional services, regional offices, and growing organizations that rely on technology every day. Burk I.T. works throughout the Tri-Cities and understands the expectations of businesses in Gray: fast response, clear communication, and dependable service.

Because we’re already deeply established in the surrounding area, Gray businesses benefit from:

A nearby, accessible IT team
Familiarity with regional infrastructure and vendors
Proven processes refined across similar organizations
Support that scales as your business grows

You don’t need to work with the closest IT provider—you need the right one.

Managed IT Services

When technical issues arise, fast and effective support matters. Our helpdesk team provides responsive assistance to resolve issues quickly, while onsite support is available in Gray as part of our Tri-Cities service coverage.

Prompt, knowledgeable helpdesk support
Remote troubleshooting and resolution
Onsite IT support when needed
Clear, straightforward communication

You’ll never feel stuck waiting for help or wondering what’s happening.

Responsive Support Desk & Onsite IT Support

Cybersecurity threats don’t discriminate by location or company size. We help Gray businesses protect their systems and sensitive data with layered security strategies designed to reduce risk and improve resilience.

Our cybersecurity services may include:

Threat detection and prevention
Endpoint and network security
Email security and phishing protection
Employee security awareness training
Guidance for compliance and risk management

Security is built into every solution we provide.

Cybersecurity Protection

Cloud technology plays a key role in supporting collaboration, flexibility, and modern work environments. We help Gray organizations migrate to, manage, and optimize cloud solutions that improve productivity without sacrificing security.

Benefits include:

Secure, flexible access from anywhere
Reduced infrastructure strain
Better collaboration
More efficient workflows

Cloud Solutions & Microsoft 365 Support

Your data is critical to daily operations. As a Datto partner (part of the Kaseya ecosystem), Burk I.T. provides proven backup and disaster recovery solutions to help ensure your data stays protected—and recoverable—no matter what happens.

From accidental deletion to cyber incidents and unexpected outages, we help Gray businesses implement reliable data protection strategies that support business continuity and minimize downtime.

That means:

Automated, secure backups
Protection against data loss and ransomware
Business continuity planning
Faster, more reliable recovery times

Data Backup & Disaster Recovery

Why Gray Businesses Choose Burk I.T.

Organizations choose Burk I.T. because we combine local accessibility with deep technical expertise and a business-first mindset.

Regional Expertise with Local Responsiveness

We support organizations throughout the Tri-Cities and surrounding communities—including Gray.

Security-First Mindset

Every solution we design prioritizes protection, resilience, and risk reduction.

Strategic IT Guidance

We don’t just fix technical problems—we help you plan for growth, efficiency, and long-term stability.

Clear Communication

No confusing tech-speak. Just straightforward explanations and honest recommendations.

A Partnership Approach

We measure our success by your success. Our goal is to become an extension of your team.

IT Support for Gray, TN Businesses

Whether you’re reviewing your current IT provider, seeking a more proactive approach, or planning for future growth, Burk I.T. is ready to help.

We bring proven experience from across the Tri-Cities and apply it with a local, responsive mindset—so Gray businesses get the support they need without compromise.