Going All Out for JC
Technology should support your organization’s mission—not distract from it. Burk I.T. provides dependable, proactive managed IT services, cybersecurity, cloud solutions, and responsive helpdesk support for businesses in Johnson City, Tennessee and throughout the Tri-Cities. From growing companies to established organizations, we help ensure your technology is secure, efficient, and aligned with your long-term goals.
If you’re dealing with recurring IT issues, slow support, cybersecurity concerns, or unpredictable costs, it may be time for a better approach. Burk I.T. delivers local expertise with enterprise-level capability—so your technology works for you, not against you.
Supporting Johnson City & Tri-Cities Organizations
Johnson City is a hub for healthcare, education, research, manufacturing, and professional services. With institutions like East Tennessee State University and a growing regional economy, organizations here rely heavily on secure, reliable technology. We understand the demands placed on local businesses and organizations because we work with them every day.
Our team partners with Johnson City organizations to:
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Improve operational efficiency
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Reduce downtime and technical disruptions
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Strengthen cybersecurity and data protection
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Plan strategically for future growth
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Gain predictable, manageable IT costs
We focus on long-term partnerships, not short-term fixes. Our goal is to become a trusted extension of your team.
Managed IT Services
When technical issues arise, fast and knowledgeable support matters. Our team provides prompt, clear assistance to get your staff back to work quickly. Many issues can be resolved remotely, but when onsite support is required, our local team is ready to help.
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Friendly, responsive support desk
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Remote troubleshooting and resolution
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Onsite assistance throughout Johnson City and the Tri-Cities
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Clear communication without technical jargon; no "geek speak"
You’ll always know what’s happening and why.
Responsive Support Desk & Onsite IT Support
Cybersecurity threats continue to evolve, and businesses of all sizes are targets. We help Johnson City organizations protect their networks, systems, and sensitive data with layered security strategies tailored to their needs.
Our cybersecurity services may include:
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Advanced threat detection and prevention
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Endpoint and network security
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Email security and phishing protection
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Security awareness training for employees
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Guidance for industry-specific compliance needs
Security is no longer optional—it’s a critical part of doing business.
Cybersecurity Protection
Modern businesses rely heavily on cloud tools and collaboration platforms. We help you get the most out of them. Whether you’re migrating to Microsoft 365, optimizing your environment, or looking to improve remote work capabilities, we’ll help design solutions that fit your workflows and support your growth.
Benefits include:
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Secure, flexible access from anywhere
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Reduced infrastructure strain
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Better collaboration
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More efficient workflows
Cloud Solutions & Microsoft 365 Support
Your data is one of your most valuable assets, and protecting it requires more than basic backups. As a Datto partner (part of the Kaseya ecosystem), Burk I.T. provides proven, enterprise-grade backup and disaster recovery solutions to help ensure your data stays protected no matter what happens.
From accidental deletion to cyber incidents and unexpected disruptions, we help Johnson City businesses implement reliable data protection strategies that support business continuity and minimize downtime.
That means:
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Automated, secure backups
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Protection against data loss and ransomware
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Business continuity planning
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Faster, more reliable recovery times
Data Backup & Disaster Recovery
Why Johnson City Businesses Choose Burk I.T.
Organizations choose Burk I.T. because we combine local accessibility with deep technical expertise and a business-first mindset.
Local Presence & Accessibility
We’re part of the community we serve. When you need help, you’re not calling a faceless national provider—you’re working with real people nearby who understand your environment.
Security-First Mindset
Every solution we design prioritizes protection, resilience, and risk reduction.
Strategic IT Guidance
We don’t just fix technical problems—we help you plan for growth, efficiency, and long-term stability.
Clear Communication
No confusing tech-speak. Just straightforward explanations and honest recommendations.
A Partnership Approach
We measure our success by your success. Our goal is to become an extension of your team.
Burk IT is exactly what we hoped for when we decided to search for an IT partner who understands the complexity of our business and can meet our needs with outstanding customer service. We have absolute confidence that our hardware/software is protected, within compliance, and optimized to our specific needs.
What separates Burk IT from the rest is their responsiveness to any issues that impact our operations. It’s great to have the right IT protection, but it’s a truly valuable partnership when they respond as quickly as they do in such a professional manner.
They collaborate with us on every IT need, whether small or large and always explain things clearly and concisely. Their (Quarterly Business Review) QBR is insightful and reinforces their commitment to be a partner and not just a service provider.
Lacey Plummer
Practice Administrator
Associated Oral & Implant Surgeons
We have tremendously enjoyed and benefitted from our relationship with Burk I.T. The various members of their team bring different skill sets and abilities which would be difficult to find in one person. From dealing with telecom spends to evaluating network performance to writing detailed policies, these people are experts. And, they are the nicest people to work with!
Paige Hull
CEO and President
Andrew Johnson Bank
Burk I.T. has provided outstanding IT services
to Blue Ridge Dental Group. Their friendly and approachable partnership has made collaborating with their team a pleasure. We appreciate their efficiency in managing all our IT needs, ensuring that our systems run smoothly, and allowing us to concentrate on delivering top-notch dental care to our patients.
Their dependability has been a true asset to our practice, and we are thrilled to have them as our IT management partners. The seamless IT functioning of our operations is, in no small part, due to their expertise and dedication. Burk has become an essential part of our success!
Dr. Michael Mefford
Doctor of Dental Medicine
Blue Ridge Dental Group
Get Reliable IT Support in Johnson City, TN
Whether you’re looking for a full-service managed IT partner, enhanced cybersecurity, cloud optimization, or a fresh perspective on your current IT environment, Burk I.T. is here to help.
Contact us today to schedule a consultation or request an IT assessment. Let’s discuss how we can help your Johnson City organization work more efficiently, stay secure, and plan confidently for the future.
Reach out today to speak with a local IT expert.