Northeast Tennessee's "King" of IT
Burk I.T. is proud to call Kingsport, Tennessee home. Founded and based in Kingsport, we provide trusted managed IT services, cybersecurity, cloud solutions, and responsive IT support for local businesses and organizations across Kingsport and the Tri-Cities. Our team understands the needs of the community because this is where we live, work, and build long-term partnerships.
If you’re looking for an IT provider who is truly local, one that combines deep technical expertise with a commitment to Kingsport’s business community, Burk I.T. delivers a level of service national providers simply can’t match.
Supporting Kingsport & Tri-Cities Businesses
Kingsport has a long-standing foundation in manufacturing, healthcare, and professional services, supported by organizations that rely on dependable technology every day. As a company founded and headquartered in Kingsport, Burk I.T. understands the operational, security, and compliance challenges local organizations face.
We work closely with Kingsport businesses to:
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Maintain reliable, high-performing IT systems
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Reduce downtime and avoid costly disruptions
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Strengthen cybersecurity and protect sensitive data
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Manage IT costs with predictable pricing
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Plan strategically for growth and scalability
Our focus is on building long-term relationships with the businesses that make this region thrive.
Managed IT Services
When technology issues arise, you need fast, knowledgeable support from people you trust. Our team provides responsive assistance, and because we’re based in Kingsport, onsite support is readily available when hands-on help is needed.
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Friendly, responsive support desk
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Remote troubleshooting and resolution
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Onsite support throughout Kingsport and the Tri-Cities
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Clear, straightforward communication
You’ll never feel like just another ticket number.
Responsive Support Desk & Onsite IT Support
Cyber threats continue to grow in complexity and frequency, especially for businesses in manufacturing, healthcare, and professional services. We help Kingsport organizations protect their networks, systems, and sensitive data with layered cybersecurity strategies tailored to their environment.
Our cybersecurity services may include:
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Threat detection and prevention
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Endpoint and network protection
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Email security and phishing defense
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Employee security awareness training
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Guidance for compliance and risk management
Security is built into every solution we provide.
Cybersecurity Protection
Cloud technology enables flexibility, collaboration, and operational efficiency when implemented correctly. We help Kingsport businesses design, migrate, and manage cloud solutions that support modern work environments without compromising security.
Benefits include:
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Secure, flexible access from anywhere
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Reduced infrastructure strain
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Better collaboration
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More efficient workflows
Cloud Solutions & Microsoft 365 Support
Your data is essential to daily operations and long-term success. As a Datto partner (part of the Kaseya ecosystem), Burk I.T. delivers proven backup and disaster recovery solutions that help ensure your data stays protected—and recoverable—no matter what happens.
From accidental deletion to cyber incidents and unexpected disruptions, we help Kingsport businesses implement reliable data protection strategies that support business continuity and minimize downtime.
That means:
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Automated, secure backups
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Protection against data loss and ransomware
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Business continuity planning
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Faster, more reliable recovery times
Data Backup & Disaster Recovery
Why Kingsport Businesses Choose Burk I.T.
Organizations choose Burk I.T. because we combine local accessibility with deep technical expertise and a business-first mindset.
Founded & Based in Kingsport
We’re not a remote provider or a national call center—this community is our home.
Security-First Mindset
Every solution we design prioritizes protection, resilience, and risk reduction.
Strategic IT Guidance
We don’t just fix technical problems—we help you plan for growth, efficiency, and long-term stability.
Clear Communication
No confusing tech-speak. Just straightforward explanations and honest recommendations.
A Partnership Approach
We measure our success by your success. Our goal is to become an extension of your team.
Upon my arrival as Executive Director with Mountain Region Speech and Hearing in November 2024, I found working with the staff at Burk IT to be the easiest aspect of my transition in this position. It has been a pleasure to work with such professional staff who are readily available and responsive not only to our daily IT concerns but also to work with me in monitoring our current IT systems and planning for our future equipment/software needs in the most cost-effective manner.
Every person at Burk IT has a positive attitude and approach in teaching me aspects of our IT world I need to know that has been much appreciated. Knowing with confidence that our IT systems are supported fully by a solid organization like Burk IT, allows me to focus on other areas of need for our mission.
Kathy Fields
Executive Director
Mountain Region Speech & Hearing
Burk IT is exactly what we hoped for when we decided to search for an IT partner who understands the complexity of our business and can meet our needs with outstanding customer service. We have absolute confidence that our hardware/software is protected, within compliance, and optimized to our specific needs.
What separates Burk IT from the rest is their responsiveness to any issues that impact our operations. It’s great to have the right IT protection, but it’s a truly valuable partnership when they respond as quickly as they do in such a professional manner.
They collaborate with us on every IT need, whether small or large and always explain things clearly and concisely. Their (Quarterly Business Review) QBR is insightful and reinforces their commitment to be a partner and not just a service provider.
Lacey Plummer
Practice Administrator
Associated Oral & Implant Surgeons
The team at Burk I.T. has always been ready to serve us for all of our daily computer issues. We have relied upon the quick response of the help desk IT staff for all of our computer needs over the years. Burk is truly just a quick phone call away to getting problems fixed, without any loss of productive business time.
I just cannot thank Burk I.T. enough for the professional and friendly support in ensuring my department is up and running!
Ambre Torbett
Director of Planning and Codes
Sullivan County Government
The people of Burk I.T. have been the biggest benefit for us. A familiar face and family feel are priceless when you have something bad happen. The family atmosphere is hard for others to compare to. You don’t often get to deal with a company that treats you like part of their family.
If you’re going to hire an IT team, take an hour and go personally visit Burk I.T. Go sit and talk to the staff and employees. These folks are as honest and professional as you will ever find.
Matt Lewis
Vice President of Information Systems
Citizens Bank
Burk I.T. has been a valuable partner for both GRC Construction Services, Inc. and CainRashWest Architects, Inc. Their team provides reliable remote support, strong cybersecurity, network management, and dependable data backup solutions. Since working with Burk I.T., we've seen a noticeable improvement in system security and uptime with the implementation of a cloud-based backup solution. Most issues are resolved in real-time, and their support team is always responsive, professional, and easy to work with.
Clinton Roberts
Vice President
CainRashWest Architects, Inc.
Burk I.T. provides peace of mind that our IT needs will be met and that our company data is as safe as possible. If you want EXCELLENT IT service in a timely fashion and a firm that is proactive in implementing updates and staying abreast of possible threats to your system, call Burk I.T.!
Conti McMillin
Business Manager
McMillin Eye Care
Get Local IT Support You Can Trust in Kingsport, TN
Whether you’re seeking a fully managed IT partner, stronger cybersecurity, cloud optimization, or a fresh perspective on your current IT environment, Burk I.T. is ready to help.
As a Kingsport-based IT company, we’re committed to supporting the businesses that make our community strong. Contact us today to schedule a consultation or request an IT assessment.
Speak with a local Kingsport IT expert today.