Managed IT for the Heart of the Valley
Burk I.T. provides reliable managed IT services, cybersecurity, cloud solutions, and responsive IT support for businesses and organizations in Knoxville, Tennessee. With experience supporting organizations that operate in and around Knoxville, along with a strong regional presence across East Tennessee, we help businesses maintain secure, efficient, and scalable technology environments.
Whether you’re a growing company, a multi-location organization, or a Knoxville-based business looking for a more proactive IT partner, Burk I.T. delivers enterprise-level expertise with the responsiveness of a regional provider.
IT Support for Knoxville’s Growing Business Community
Knoxville is a dynamic and expanding business hub, home to industries such as healthcare, education, professional services, manufacturing, and technology-driven organizations. As businesses grow and systems become more complex, reliable IT support becomes critical to maintaining productivity and security.
Burk I.T. works with organizations that have a presence in Knoxville and throughout East Tennessee, supporting distributed teams, multi-location environments, and evolving infrastructure needs. Our approach is built around understanding your operations, reducing risk, and ensuring your technology can support both current demands and future growth.
Knoxville organizations benefit from:
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Ongoing system monitoring and maintenance
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Reduced downtime and fewer unexpected disruptions
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Predictable monthly IT costs
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Strategic IT planning and guidance
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Scalable solutions that grow with your organization
Managed IT Services
When technical issues arise, timely support makes all the difference. Our support desk team provides responsive, knowledgeable assistance to resolve issues efficiently. For organizations with offices or operations in Knoxville, we provide onsite IT support as needed as part of our regional service model.
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Prompt support desk response
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Remote troubleshooting and resolution
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Onsite support when required
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Clear communication without unnecessary jargon
You’ll always know who to contact and what to expect.
Responsive Support Desk & Onsite IT Support
Cybersecurity threats continue to grow in sophistication, and organizations of all sizes are at risk. We help Knoxville businesses protect their systems and data with layered cybersecurity strategies designed to reduce risk and improve resilience.
Our cybersecurity services may include:
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Threat detection and prevention
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Endpoint and network security
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Email security and phishing protection
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Security awareness training
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Guidance for compliance and risk management
Security is a foundational component of every IT solution we deliver.
Cybersecurity Protection
Cloud technology plays a critical role in supporting collaboration, remote work, and scalability. We help Knoxville organizations design, migrate, and manage cloud environments that are secure, reliable, and aligned with business needs.
Benefits include:
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Secure, flexible access from anywhere
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Reduced infrastructure strain
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Better collaboration
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More efficient workflows
Cloud Solutions & Microsoft 365 Support
Data availability is essential for business continuity. As a Datto partner (part of the Kaseya ecosystem), Burk I.T. delivers proven backup and disaster recovery solutions that help ensure critical data remains protected—and recoverable—no matter what happens.
From accidental deletion to cyber incidents and unexpected outages, we help Knoxville organizations implement reliable data protection strategies that minimize downtime and support operational continuity.
That means:
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Automated, secure backups
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Protection against data loss and ransomware
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Business continuity planning
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Faster, more reliable recovery times
Data Backup & Disaster Recovery
Why Knoxville Businesses Choose Burk I.T.
Organizations choose Burk I.T. because we combine local accessibility with deep technical expertise and a business-first mindset.
Regional Expertise with Local Responsiveness
We serve businesses throughout East Tennessee, including organizations with operations in Knoxville.
Security-First Mindset
Every solution we design prioritizes protection, resilience, and risk reduction.
Strategic IT Guidance
We don’t just fix technical problems—we help you plan for growth, efficiency, and long-term stability.
Clear Communication
No confusing tech-speak. Just straightforward explanations and honest recommendations.
A Partnership Approach
We measure our success by your success. Our goal is to become an extension of your team.
With Burk, a qualified technician is always available. The staff is knowledgeable and can easily correct issues, often times accessing my computer through VPN for a quick resolution.
We are very pleased with Burk I.T.!
Rob Barger | CEO and President | First Century Bank
IT Support for Rocky Top
(and the rest of the Tennessee Hills)
Whether you’re looking for a proactive managed IT partner, enhanced cybersecurity, cloud optimization, or a second opinion on your current IT environment, Burk I.T. is ready to help.
With experience supporting organizations that operate in Knoxville and throughout East Tennessee, we bring proven processes, reliable support, and a thoughtful approach to every engagement.
Contact us today to speak with a regional IT expert.